Frequently Asked Questions

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Yes, an invoice will be sent to your email address once your subscription is charged from your credit card.

Your security is very important to us and we pride ourselves on having a completely secure platform. We require your password to establish a connection with Instagram, but we never actually login to your account.

As Instagram is connected to your email and phone number there is no way anyone can change this without Instagram asking for your permission. You can also change your password at any time which blocks our system from accessing your account. We always encrypt and safeguard our client’s passwords as your security is our priority.

We offer our services on a monthly contract. However, should you wish to cancel your subscription, you simply need to give us seven days’ notice prior to the end of the month. No extra fees will be charged.

Simply send us an email at support@mapiac.com.

We accept all major credit cards (VISA, Mastercard and American Express).

We take confidentiality seriously when it comes to our clients, which means we are unable to share information on our previous customers. However, upon request we can send some of the account names of our test accounts so you can check out the expected result.

Unfortunately, all of our packages are carefully and competitively priced. Due to the high caliber of our work we are unable to offer a discount.

Of course! We want you to get optimal results, which means, we will always share our tips and tricks with you. We have worked with thousands of accounts in the past.

To make the most of our service there needs to be an audience we can tap into on social media. We also only work with profiles that have high quality content. We will always evaluate your business goals and social media accounts prior to making an agreement to check we are a good fit.

To work in harmony with our well-tailored strategy we certainly encourage quality posts over quantity. However, the number of posts will vary from client to client depending on your needs.

So far 100% of our customers have reported increased revenue that they attribute to the increased engagement offered by our plans. We will evaluate your business and social media accounts to predict whether or not we think this marketing strategy is beneficial to you first.

Yes, we strive to match you with people who can become potential customers via Instagram and Pinterest. Fake followers will never result into a sale and we would never waste our time or your money on them.

Depending on the package you choose your account can follow from 600-2,000 users at the same time. We avoid quick fluctuation in these numbers so everything looks organic. Your family, friends, and personal acquaintances won’t be unfollowed subject to your discretion.

As your timeline will show updates from people from your target market, we recommend setting up a second account. This means that you can have a personal account and a business one. Your business account will be used for growing an audience and increasing your sales. The personal account (which we would not control) could be used to follow accounts for inspiration, friends and family. Switching between accounts is seamless thanks to Instagram’s switch account feature.

If you wish to keep certain followers, then that is not a problem! Before we implement the service you are more than welcome to send us a list of accounts and names you want to keep.

As it’s an automatic process we cannot guarantee that every follower is a quality follower. However, as we use sophisticated analysis and monitoring we always strive to attract followers who will turn into potential leads or customers.

Of course, we all know that businesses change and evolve, and that our clients’ needs will change with this. However, we are only able to change our targets once a month due to the time it takes to see results. Throughout your campaign we can work together to make small changes, your success is always our priority.

Social media platforms set hourly limits to help alleviate spam. By going through this process manually you run the risk of having your account suspended. Setting up an automatic system is much more efficient and gives you back time to spend on your business or personal life

Your actions will be limited as ‘normal interaction’. This means that excessive interaction combined with our service is not allowed. We highly recommend answering direct messages and comments personally. All other interactions should be limited to the bare minimum.

If you unfollow someone they won’t receive a notification, instead they will need to check this manually. As we only choose to work with high quality accounts and focus on your target audience, we are sure you will find this method a positive experience.

Yes, we do not post any pictures.